Privacy Policy for BitAlloy

Policy Version: 1.0.2

Last Updated: September 1, 2024

Welcome to BitAlloy, provided by Myrtlewood Software, LLC dba BitAlloy ("Company", "we", "us", or "our"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://bitalloy.ai or https://app.bitalloy.ai) or use the BitAlloy Visual Studio Code extension (all collectively, "Service"). Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the Service.

Information We Collect

We collect information that you provide directly to us when you use our Service, including but not limited to:

• Personal Information: Your name, email address, and other contact information when you create an account, request support, or communicate with us.
• Payment-Related Information: We use Stripe to process your subscription payments, but we have access to certain information relating to payments via the Stripe dashboard and the Stripe API.
• Usage Information: Information about how you use our Service, including code and your software project information, preferences set within the extension, and feedback provided. Information about alloys used, alloy ratings, and other similar information is anonymized in our database (stored without an associated user Id)/
• Technical Information: Information about your computer, system, and software used to access our Service, including IP addresses, browser type, language preferences, and other log data.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service.
• Communicate with you about your account, system updates, and support requests.
• Enhance the security and safety of our Service.
• Conduct research and analysis to understand how our Service is used.

How We Share Your Information

We may share your information with third parties in the following ways:

• Service Providers: With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf. This includes (but is not limited to) cloud providers, and the OpenAi service, which provides the underlying code-generating technology. This also includes OpenAi's content moderation API which is used to check any code and project information you submit while using the Service.
• Compliance and Harm Prevention: As required by law or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

Cookie Policy

Our website uses cookies to ensure the proper functioning of the site. A cookie is a small file that is stored on your device when you visit our website. These cookies are essential for the operation of our website and enable you to navigate and use its features, such as accessing secure areas of the site.

We only use strictly necessary cookies on our website. These cookies are required to provide you with services and features available through our website. Without these cookies, certain functionalities may not be available, and our website may not perform as intended.

Examples of strictly necessary cookies we use include:

• Session Cookies: These cookies are temporary and are erased when you close your browser. They allow us to maintain your session and ensure secure access to your account.
• Security Cookies: These cookies help to protect your data and maintain the security of our website.
• No Use of Non-Essential Cookies
• We do not intentionally use any cookies that collect personal data for analytics, advertising, or any other non-essential purposes. Therefore, we do not require your consent to place these necessary cookies on your device.

Since we only use necessary cookies, there is no option to disable them through our website, as doing so would impair essential site functions. However, you can manage or delete cookies through your browser settings at any time. Please note that disabling cookies in your browser may affect the performance of our website.

Your Data Protection Rights

Depending on your location, you may have certain rights regarding the personal information we hold about you, including:

• The right to access, update, or delete the information we have on you (note that in some cases we are limited in our ability to update or delete all information if stored by third parties such as Stripe).
• The right to correct any information you believe is inaccurate.
• The right to object to the processing of your personal data.

Payment Procesing

We use Stripe as our payment processor to securely handle payments made through our website. When you make a purchase on our site, you will be redirected to Stripe's secure checkout page to complete the transaction, which is subject to Stripe's terms of use and privacy policy.

OpenAI

We use OpenAI for all of our AI-related API requests. Our servers are not intended to be used to submit personal information to OpenAI for AI requests. Please ensure that no personal or sensative information is present in your projects when using BitAlloy as this may result in sensitive information being sent to OpenAI via their API.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, alteration, or destruction. However, no internet or email transmission is ever fully secure or error-free. Please keep this in mind when disclosing any information to us via the internet.

Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a child under the age of 18, we will delete such information from our records to the extent that such deletions are possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. This policy is versioned the same as our User License Agreement. Any updates to that agreement implies an update to this Privacy Policy, at least in version number. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at .